#Landlines

BT is transitioning to a digital landline network, which means traditional PSTN and ISDN landlines will be switched off. The final deadline for this switch is January 31, 2027, but businesses are advised to migrate by the end of 2025 to avoid issues with the increasingly fragile infrastructure. In 137 specific areas, BT is actively switching off landlines in preparation for this digital transition.

Key Details:

Digital Transition:

The UK is moving from analogue landlines to a digital network, using technologies like VoIP.

Openreach Switch-Off:

Openreach, BT's network division, is responsible for the switchover.

Final Deadline:

The complete switch-off of PSTN and ISDN landlines is scheduled for January 31, 2027.

Business Migration:

Businesses are encouraged to migrate to digital services by the end of 2025 to ensure a smooth transition and avoid potential disruptions due to the aging infrastructure.

137 Areas Affected:

Specific areas are experiencing active landline switch-offs as part of the wider rollout.

Vulnerable Customers:

Vulnerable customers are receiving priority protection, with BT contacting them about migration options starting in Spring 2025.

Non-Vulnerable Customers:

Non-vulnerable customers in areas where the digital infrastructure is ready will experience accelerated migrations, starting in Summer 2024.

Benefits of Digital Voice:

Digital landlines offer clearer calls, the ability to make multiple calls simultaneously, and the potential for future features like enhanced scam call protection.

Potential Issues:

Some devices, like alarm systems and card payment systems, rely on landlines and may need to be upgraded or adapted.

Scam Awareness:

Be aware of potential scams related to the digital switchover.

For More Information:

BT: Visit the BT website for specific details and guidance.

GOV.UK: Find information on the digital transition and its impact on various sectors.

Age UK: Learn about the changes and how they might affect you on the Age UK website.